We make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

To pursue a complaint please either write us a formal complaint or contact us via email..

Information regarding the NHS Highland compaints procedure can be found on the link below. 

 https://www.nhshighland.scot.nhs.uk/contact-us/your-opinions/complaints/